ComplaintsforHair extensions Valencia
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Complaint Details
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Initial Complaint
01/10/2024
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
I am currently facing a situation wherein the business in question has disseminated false accusations about me. Their official business page has been utilized to publish defamatory statements regarding both my husband and me, thereby damaging our characters. Moreover, the business has extended this inappropriate conduct to include images of my minor children. They have not only subjected me to harassment but have also divulged my personal information, such as my residence and phone number, to others without my consent. These actions represent a blatant violation of my privacy rights. Consequently, I am compelled to pursue legal action against the business for defamation and harassmentInitial Complaint
10/02/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I purchased hair extensions for one of my clients, asked the business how long it would take she said 3 days I said ok sent her the money $350. She didnt hesitate to send me tracking # till I had to ask for it nor refund policy either, extensions arrived 9 days later rescheduled the service. They arrived later that night and wrong method of extensions informed them no response. Found the number to the business she answered and I asked if it was possible to get my money back she said yes as long as I returned them. I asked if I would be sending them to the same address she said yes. Couple of days later she says she hasnt received anything which I have proof of ***** And said she will not be refunding anything or apologize.
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Customer Complaints Summary
2 total complaints in the last 3 years.
2 complaints closed in the last 12 months.