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K9 Solutions By Lake, LLC has 1 locations, listed below.

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    Business ProfileforK9 Solutions By Lake, LLC

    Dog Training

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    8618 Road 24 1/2, Madera, CA 93637-9365
    BBB File Opened:
    4/29/2024

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/24/2024

    Complaint Type:
    Sales and Advertising Issues
    Status:
    Unanswered
    On May 3rd of 2023, I paid $450 to Lake ***** through Cash App in exchange for training services for my 3 dogs. The agreement was to meet once a week for three months at my home. Since May 10 of 2023 through July 02nd of 2023, we were unable to work out a start date for the dogs and continuously canceled and rescheduled. On October 16th of 2023, I informed **** of the passing of one of my dogs who was supposed to be trained. I included that I still would like training services for my other dogs but never received a response. On January 11th of 2024, I informed **** of the passing of my second dog and how the third dogs health was now declining and in no position to train. On this day, I attempted to discuss a refund but had no response. On January 16th of 2024, I reached out to Lake again with no response for 4 days. On January 20th of 2024, **** reached out to me, informing me of the passing of a family member and that he would be in touch soon. On January 30th, I attempted a response via Cash App for $1 but had no response. On February 3rd of 2024, I attempted another request via Cash App for $1 and received no response. Finally on February 12th of 2024, I informed Lake of my decision to pursue legal action if I received no response within 30 days. Lake nor anyone from K9 Solutions has reached out to me since. Good business is built on hard-work, not fraud. I have been very patient with Lakes unprofessionalism and do not appreciate this attempt of theft by deception. I am asking for Lake of K9 Solutions to refund the full amount of $450 for services that were never provided so that we may go our own ways.
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    Customer Reviews

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