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Find a Location

Gill Chrysler Dodge Jeep Ram has 1 locations, listed below.

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    Business ProfileforGill Chrysler Dodge Jeep Ram

    New Car Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    7 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    1100 S. Madera Ave, Madera, CA 93637
    BBB File Opened:
    2/1/2012
    Years in Business:
    12
    Business Started:
    6/26/2012
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Alternate Business Name
    • Madera Chrysler Dodge Jeep Ram
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    7 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/12/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    I took my truck to ******************* in Madera ** for repairs starting in June 2022 they told me my truck would be fixed in a matter of day it was not they put the wrong parts in not once but 4 times cut my airbag sensors cut and sensor gave me the truck told me its safe to drive then charged me to fix it they never did they tapped it together they had the truck for about 70 days fixed nothing truck is unsafe do to the wrong parts being put on other parts are now destroyed went back October 23- 2023 they said they were going to fix it in two weeks when parts came in I've heard nothing up tell today from them its been almost 2 years of them treating me insanely bad driving my family around in this unsafe vehicle this time around they got only one part in when they said they were replacing all parts that were wrong do to them being negligent the gm the service manager never call back just **** it off tell it **** away they have no concerns for the safety of people trusting them to be professional and honest they lie and steal instead and back when this all started on day 60 they finally rented me a car so I could get to work I filed a complaint with the bar they found out and threaten to *** me for the cost if I did not remove the complaint I need help getting this resolved

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Rebecca G.

    1 star

    02/06/2023

    I recently purchased a used vehicle from Gill Auto in Madera. There were extra fees for Shield GPS and Security Theft that we were not interested in. We were told that those fees could not be removed as the tracker and etching are done as soon as the vehicle comes off the truck (per finance). We were really happy with our purchase until a few days after when we noticed an oil leak. Initially, we thought it was coming from the oil pan and called the service department. We were told that we would have to bring the vehicle in and they would have an investigator determine if the leak was covered under the powertrain warranty (that the sales staff spoke highly of). After having a local mechanic look over the vehicle, we discovered the oil leak was actually coming from the oil filter housing. Another phone call to the service department only to find out that this fix was not covered under the powertrain warranty and would cost another $1200. We believe they were well aware of this leak when they inspected the vehicle 3 weeks prior.

    Local BBB

    BBB Serving Central California & Inland Empire Counties

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