![Not BBB accredited](https://m.bbb.org/terminuscontent/dist/img/non-ab-icon__300w.png?tx=w_120)
ComplaintsforBackpackboyzandcookies420shop
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
07/14/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I made a purchase online and was given an invoice for the purchase. The website asked how I will be paying, ************************************ and I hit *********. However, the site did not provide a link to pay and a man called me and gave me a number to send the payment to through *********. I sent it to him and the day I was supposed to get the delivery, a man pretending to be the ****** guy told me that the package was marked as discrete so I had to pay $1200.00 for an ***** license do that it can leave customs and that it will be refunded. I stupidly sent the payment through ***** and then the guy said that I had to pay $1,000.00 for a permit that would also get refunded and gave me an email address to send the money to them through *****. My bank told me that the email address I was trying to give money to was tagged as a scam and that many other customers placed complaints against them for scamming customers. I never received the $340.00 back that I paid for the product and never got it. ********* stated that they can't get my money back. I placed a dispute claim for the $1200.00 that i payed through *****. Please help stop these scammers. Also, if you could help get me my $340.00 back that would be great. Thanks in advance for your help with this matter.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.