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Business ProfileforVivo USA
Additional business information
On March 13, 2023, BBB Serving Los Angeles and Silicon Valley requested that the business substantiate, modify, or discontinue claims advertised on http://getvivo.com. The company advertises: “Ranked #1 – We take our reviews seriously.”
The BBB Code of Advertising states, "1.1 The primary responsibility for truthful and non-deceptive advertising rests with the advertiser. Advertisers should be prepared to substantiate any objective claims or offers made before publication or broadcast. Upon request, they should present such substantiation promptly to the advertising medium or BBB.”
The BBB Code of Advertising also states, “28. Superlative statements in advertisements about the tangible qualities and performance values of a product or service are objective claims for which the advertiser must possess substantiation as they can be based upon accepted standards or tests. As statements of fact, such claims, like “#1 in new car sales in the city,” can be proved or disproved.”
As of April 14, 2023, the business has failed to respond to our request for substantiation, modification, or discontinuation of the advertised claims.
At-a-glance
Related Categories
Business Details
- Location of This Business
- 1500 Rosecrans Ave STE 500, Manhattan Beach, CA 90266-3771
- BBB File Opened:
- 8/21/2020
- Years in Business:
- 6
- Business Started:
- 1/1/2018
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Type of Entity:
- Sole Proprietorship
- Business Management
- Mr. Frank Gardiner, Managing Member
- Contact Information
Principal
- Mr. Frank Gardiner, Managing Member
Customer Contact
- Mr. Frank Gardiner, Managing Member
- Additional Contact Information
Email Addresses
- Primary
Customer Complaints
1 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
06/16/2023
- Complaint Type:
- Billing Issues
- Status:
- Resolved
Customer Reviews
3 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Arcadio V
02/25/2023
Vivo USA Response
02/27/2023
Vivo USA Response
02/27/2023
Customer Response
03/01/2023
Vivo USA Response
03/01/2023
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