ComplaintsforCuquis Cars
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Complaint Details
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Initial Complaint
07/15/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
About a month and a half ago I bought a vehicle from Cuquis Cars. Since I took it in, the vehicle was leaving traces of an oil leak or bottle that seemed to be from the transmission. Upon confirming that this was the case, I asked the dealer to give me a response in this regard, obtaining a negative response, claiming that they are not responsible. The vehicle has a loud and unpleasant noise and after diagnosing it by experts they tell me that said transmission is failing and that it should be repaired or replaced as soon as possible. I took the vehicle on credit, therefore I would like to be able to count on it since it is long-term. Aproximadamente hace un mes y medio adquir un vehculo en cuquis Cars. Desde que lo tome el vehculo estaba dejando rastro de un liqueo o bote de aceite de lo que pareca de la transmisin. Al confirmar que era as ped al dealer q me diera una respuesta al respecto, obteniendo como respuesta una negativa alegando de que no se pueden hacer responsables. El vehculo presenta un ruido fuerte y desagradable y luego de llevarlo a diagnosticar por expertos me dicen que dicha transmisin est fallando y que debe ser reparada o reemplazada lo antes posible. Tome el vehculo a crdito por lo tanto quisiera poder contar con el ya que es a largo plazo.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.