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            Business ProfileMANUKACLARKE.COM

            Clothing

            Contact Information

            PO Box 381

            Mendocino, CA 95460-0381

            Email this Business

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

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            BBB Rating & Accreditation

            A

            This business is not BBB Accredited

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            Business Details

            Location of This Business
            PO Box 381, Mendocino, CA 95460-0381
            Email this Business
            BBB File Opened:
            2/1/2022
            Number of Employees:
            1
            Contact Information

            Principal

            • Mx. Customer Service, Manager of Client Services

            Customer Contact

            • Mx. Customer Service, Manager of Client Services
            Additional Contact Information

            Email Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

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            Most Recent Customer Complaint

            01/21/2022

            Complaint Type:
            Delivery Issues
            Status:
            Resolved
            On 10/27/21 , I placed an online order for two (2) items. I received one (1) item, but still have not received the second item. I followed up with the business via email and the last contact I had with Manuka ****** was on 12/15/21 at 1:10 pm stating that the second item will be rushed to me. I sent an email to follow up on 01/10/22 and again on 01/14/22. I tried calling the phone number on file, but the operator said "the line has been disconnected" (01/21/22). My credit card was charged for the full amount (both items) on 10/27/21 for $98.70. I have been trying to request either my item or a refund, but cannot get a hold of this business.
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            Customer Reviews

            1 Customer Reviews

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            Most Recent Customer Review

            Jenny C

            09/07/2022

            I ordered a camisole from *********, *******************, on July 18, 2022. ($102.50) I ordered the same size I have several of already. It did arrive in a timely manner, but 4 inches smaller than expected. No paperwork was included as expected for an exchange so an email was sent to the web address as instructed on the website. Heard nothing I finally sent an email to the director, *******************, on July 29th and did get a prompt response with a promise to send another cami, return label and proper form. Heard nothing.A MONTH later I contacted the ************* director again with a promise it would be checked into that day. Nothing but silence since then! No excuse for such poor customer service.

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