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Find a Location

Ratchets N Wrenches has 1 locations, listed below.

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    Business ProfileforRatchets N Wrenches

    Auto Repair

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Providing roadside and mobile mechanic services.

    Business Details

    Location of This Business
    27904 Doreen Dr, Menifee, CA 92586-2317
    BBB File Opened:
    2/17/2023
    Years in Business:
    6
    Business Started:
    9/11/2017
    Business Incorporated:
    9/11/2017
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 289064 for this business, issued by Bureau of Automotive Repair. The expiration date of this license is 12/31/2024.

    These agencies may include:

    Bureau of Automotive Repair

    10949 N Mather Blvd

    Rancho Cordova CA 95670

    (800) 952-5210

    http://www.autorepair.ca.gov

    Type of Entity:
    Corporation
    Alternate Business Name
    • Ratchets N Wrenches, Inc.
    Business Management
    • Mr. Danny Sagastume, CEO
    • Mrs. Lizette Sagastume, Corporate Secretary
    Contact Information

    Principal

    • Mr. Danny Sagastume, CEO

    Customer Contact

    • Mr. Danny Sagastume, CEO
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: How to prepare your car for winter

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/17/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    Back in October of 2022 I hired the mechanics which I was told was a team of 3 that were all owners in the company. They quoted me 1500 for a complete engine install including wiring, radiator, transmission, hoses, spark plugs, fuel pump, shift linkage, and all of the components to get my car running. They told me it would take at the most 2 weeks to complete it. We'll now we are in February and I had to have the cops come to help get my car the owner gave me an invoice for $3114.61 and would not move his vehicles that were blocking in mine at his house unless I signed a release of liability and paid him in full. He also said he was going to put a lein on my vehicle the day before and I had 7 days to pay but I couldn't pick my car up until after the 7 days. So I had to pay the money and there is approximately 65% of the work either still not done or has to be redone do to it being improper and a safety Hazzard. He also charged me for unapproved work and work that he said needed to be done that didn't. Such as replaced the belts do to him saying the new ones that came with the motor were to small but now the new ones just fall right off. Installed ground straps that were not needed. Spark plugs and wires when the engine came with them. There is a huge scratch down the drivers side of the car as well as what I believe to be oil spilt in the trunk area. When asked why he wasn't going to hold up to his end of the deal he stated those 2 other individuals no longer works there.
    Read More

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Local BBB

    BBB Serving Central California & Inland Empire Counties

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