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Business Profile

Games

Meta Store

Headquarters

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Meta Store's headquarters and its corporate-owned locations. To view all corporate locations, see

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Meta Store has 5 locations, listed below.

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    Customer Review Ratings

    1.06

    Average of 33 Customer Reviews

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    Review Details

    • Mike J

      Date: 02/22/2025

      My ******** account was hacked and I can't gain access to my account. **** doesn't use phone communications to help solve this issue and is a standard loop senario when trying to fix this via the web or chat. I need some one at the company to help me fix this and gain access to my account.

    • JAMES T A

      Date: 01/28/2025

      Ok great young team you have work ?? awesome good work yes and ****

    • Anthony S

      Date: 10/14/2024

      Keep infringing on my forst amendment rights. Im not cursing, using offensive language, or offensive speech in any way whatsoever, and it jeeps getting removed. This is absolutely an infringement on my rights, and its disgusting to whoever is doing so.

    • francisco t

      Date: 10/10/2024

      There cyber security is trash. Had my instagram account hacked and they have no live customer service reps. ***** everything to get rid of my hacked account and I cant do anything to my instagram account due to it being hacked

    • Jess R

      Date: 09/03/2024

      Completely incompetent customer service. Absolutely no help dont waste your money. Ive literally been emailing for weeks and they just say the same thing over and over again

    • Gladys F

      Date: 08/12/2024

      I cant give them any stats. This is the most horrible como su I have encountered in my ********************************************************** insane. I had a right hand controller that was damaged I followed their chat instructions and when I received the shipping label I sent it to them snd I have been trying to pay for the new one. My accounts bleep getting put on hold. I have given them 3 credit cards and they continue to ask hit another. This is beginning boy sound like a scam at this point. Its been 3 weeks

    • Suresh P

      Date: 06/01/2024

      My head set was not working after 05 months and still its under company warranty. After contact with customer service they told me that they will do the replacement and i will get E Mail with Shipping label with in 03 days. It has been already one month now, however, i haven't received any shipping label. When i check that with customer service still they can't figure out and only reply is to wait. This is very poor customer service and i would not recommend Meta for VR.

    • James L

      Date: 04/27/2024

      If I could give them zero stars I would.Meta is an infection.their idea of their significance is nauseating & 1 doesn't need to know anything more than their complete lack of feedback or reviewing opportunities.the ******************* dishonest portrayal of their ridiculously flawed, immoral madness is narcissism on Adderall with weak & sneaky beta strategies is more than I can stand any longer.they are ********** am deleting EVERYTHING meta.go ***************** ??

    • Jeff R

      Date: 03/15/2024

      I bought a $500 dollar meta quest two weeks ago. I cannot make any purchases because my account has been locked from doing so. Meta help chat does nothing but says theyre escalating the issue and you never hear back from them. There is no phone number to call to talk to a real person. If this isnt fraud I dont know what is then. I also have a $70 credit on my account from gift cards that were purchased by me that I cannot use. The have stolen my money! I am not the only one. A class action lawsuit needs to be filed! They have ripped off so many people at this point. Meanwhile ********** and his flunkies are in ****** drinking **** coladas and building bomb shelters with the money that has been stolen from honest hard working people. Meta makes me sick! I cant even file a complain here, only leave a review. I will never buy a product from these crooks again! I

    • Annette R

      Date: 03/05/2024

      I ordered a meta oculus 3 for my grandson for Christmas. About a week later it was getting hot and shutting down stating unsafe please shut down. I contacted meta and they sent out a label for me to sent to them for repair with a turn around window of 7 to 10 days .I have been messaging them since January 22 about the where abouts of the system and each time they say it was escalated to another team...I have received bs emails from them that don't make sense and have what's app co versatile s with about the where abouts of the system. On Feb 18 I was told it was at warehouse and checking on shortage and then today I receive a email from them saying they will not replace the headset because it was not received and the weight doesn't match. Etc. I paid ****** for this and just like that yall tlhave taken it like nothing can be done. I am filing a complaint and it may or may not do anything but if it prevents anyone else having to go through this ********. Take it back the store do not send it in for them to repair because you will not get it back.

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