Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Commaful.com has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforCommaful.com

    Speech, Language and Writing

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    1259 El Camino Real, Menlo Park, CA 94025
    BBB File Opened:
    8/19/2022
    Business Management
    • Mx. Customer Service, Manager of Client Services
    Contact Information

    Principal

    • Mx. Customer Service, Manager of Client Services

    Customer Contact

    • Mx. Customer Service, Manager of Client Services

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/19/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    I joined Commaful.com, a writing website, a few months ago, as I write short fiction, and have done for decades. But I soon noticed that this site was very, very cliquey. Users would only support their buddies, and people like me would be ignored, essentially. I also noticed that the quality of writing on the site was appalling, more like ******* than any writing website. And I eventually took issue with it. People just had no pride whatsoever in what they published. I found it an affront to real writers. So I started making comments here and there - nothing brutal, nothing abusive, just comments. Including recently publishing something about taking pride in what you post, rather than just throwing anything on there without even proof reading it. And that made me the enemy of the Commaful community, a group of mostly twenty somethings who cannot write, and use Commaful as a social gathering, and treat it like *******. They are also ageist. So the other day, one of these regulars, who has ***** followers, decided to publish a piece that she titled "DHARDEN" - my name. She singled me out. And she was accusing me of "spreading hate," and she used her position, her followers, to turn even more people against me, and to publically humiliate and shame me, and to even encourage others to gang bully me. Her post was not removed by admin in spite of the fact it was in violation of the site's rules of conduct. What did admin do? They emailed me to tell me that while they agreed that what this person did was wrong, and an infraction, they did not remove the post, and instead, they permanently banned me. The post remains on the site as I type, continuing to gain more and more likes and nasty comments about me, when I never did anything to deserve this level of humiliation. I have used the internet for decades, and I've been writing short fiction for decades - before many of these users were even born, and I feel that I was grossly singled out and it has damaged me.

    Customer Reviews

    0 Customer Reviews

    What do you think? Be the first to review!

    How BBB Processes Complaints and Reviews

    Start a Review

    Local BBB

    BBB serving the San Francisco Bay Area and Northern Coastal California

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.