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Find a Location

Merced AR has 1 locations, listed below.

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    Business ProfileforMerced AR

    Car Dealers

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    1799 Yosemite Pkwy, Merced, CA 95340
    BBB File Opened:
    2/13/2023
    Years in Business:
    6
    Business Started:
    2/13/2018

    Industry Tip

    BBB Tip: Buying a used car

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

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    Most Recent Customer Complaint

    02/13/2023

    Complaint Type:
    Product Issues
    Status:
    Answered
    On approximately November 14, 2022 I was looking for a vehicle to purchase I went to Merced Auto Resource. I met a sale man who’s name is ******* goes by **** , I noticed a couple things about the vehicle I clearly asked the individual if the vehicle burns oil the engine bay was littered with black residue and the motor was making a odd noise. The white Audi had approximately 77,000 miles on it , was a 2009. Upon purchasing the vehicle and taking it home I noticed rust and evidence of damage as if the vehicle had been in an accident. He said it was noted but not in particular area of interest. About a week after purchasing the vehicle the oil light came on and I noticed the car was leaking a little bit of oil so I called and schedule and appointment I started to suspect something was seriously wrong so in December I took the vehicle to there service manager by the name of **** , and he said everything looked good and I drove it , meanwhile a couple of days after I had purchase the vehicle **** texts me and tells me that I need to call the FINANCE COMPANY ASAP WHICH IS NATION WIDE ACCEPTANCE AND SAY THAT THERE IS NO ISSUES WITH THE CAR. **** KEEPS REITERATING THAT. I Had put 4,000 dollars down on this car. I gave them the benefit of the doubt . SO I DO JUST THAT. SHORTLY AFTER THE INTIAL CHECK THE CARS CHECK ENGINE LIGHT AND OIL LIGHT COME ON. I IMMEDIATELY CALL AND TELL THEM I DO NOT WANT THIS CAR ANYMORE ITS BURNING THROUGH OIL LIKE CRAZY EVERY TWO DAYS I HAVE TO PUT A QUART IN. I HAVE THE CALL DATES AND PICTURES OF TEXT MESSAGES THEY SAID THE CONVERSATION IS RECORDED. As I was waiting in the lobby several individuals were someone in with major mechanical issues my vehicle has shut off several times. **** AND **** KEEP AVOIDING ME AND MAKING EMPTY PROMISES I AM IN NO POSITION TO HAVE A VEHICLE WITH A MAJOR MECHANICAL ISSUE THAT I JUST THROUGH 4,000$ AWAY ON.
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    Local BBB

    BBB Serving Central California & Inland Empire Counties

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