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ComplaintsforMerced Monuments
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Complaint Details
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Initial Complaint
05/14/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Hello To Whom It May Concern, I purchased a tombstone from Merced Monuments about a year ago ( Feb 18, 2022). They requested $500 dollars and the rest to be payed after the stone was installed. Yet, the tombstone was never placed on my mother's grave. On February 21, 2023 I went back to the business, they told me that they couldn't get a hold of me for final details. That day all final details were discussed and I paid the full amount for the Tomb Stone to avoid any further delays. The worker there told me that the tombstone would be placed no longer than March of 2023. It is May now and the tombstone has not been placed on my mother's grave. All I am asking is my mother to get her tombstone.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.