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ComplaintsforPowell Painting
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Complaint Details
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Initial Complaint
02/01/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I spoke with ***** ****** about some work I wanted done on my property and was given an estimate. He told me he was a licensed contractor in the state of California. He wanted to start with the bathroom which would cost $6,000 for parts and labor (excluding the tile which I was to pick out and buy). He asked for a $2,700 down payment which I payed him. I changed my mind on a few aspects of the job (he hadn't reached those spots yet and in fact hardly started) and my mother also asked him questions about the work. He got offended and yelled at my mother and made her cry and then sent me a text message saying he would refund me if I didn't like the quality of his work 12 Jan 2022. I messaged him back and he ignored that message and a few others and didn't call me until several days later and we had set a time for him to come back and we'd discuss things further. Since then I have tried to contact him and he has not responded. He left the wall torn down, garbage everywhere, and kept the entire deposit despite hardly having done anything. I have pictures of how everything was left and of the messages between us. The phone number in the messages is the same as the one on his business card. ****** ***** Washing and also ****** Painting License #*******
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.