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ComplaintsforPerfect Workout
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
10/02/2021
- Complaint Type:
- Billing Issues
- Status:
- Resolved
i previously lived in *************, **. i was a member of Perfect Workout, a gym. I gave 30 days' notice on Aug 2, 2021 that I was moving to ******* and had to cancel my membership because there were no Perfect Workout facilities in *******. I was assured no more charges to my credit card would occur. On Sep. 9, 2021 I was charged $425.00 membership fee. I have called Perfect Workout 4 times, twice on Sep 30, 2021, and twice on Oct 2, 2021. I called the individual gym I worked out at twice and I called their toll-free number twice. I still have no credit reversing this charge and to date, no one has called me back. I want my money refunded to my charge card immediately.Business response
10/25/2021
Please see attached.Customer response
10/25/2021
Better Business Bureau:
I have reviewed the response made by the business in reference tocomplaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
*****************************
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.