Business ProfileforAloft San Francisco Airport

Subject: EQUIPMENT STOLEN/MISSING EQUIPMENT AFTER GOING THRU *** SECURITY SCANNER Unethical treatment to Senior Citizen at San Francisco Airport Reference: My C-PAC Machine, Tablet, IPhone Charger, Tablet ****************** Charger was Lost After Going Thru *** Security Check Point on May 3, 2023 at Approximately 11:00pm. The *** Security Man Sent my Items Twice thru the **** Scanner. I was flying from San Francisco to *********** on COPA Airlines (Flight CM 383). The *** employee sent my items( **** Machine, ****************** twice thru the xray scanner. He never said why. He took my stuff out & sent them individually thru the scanner. Im a senior citizen. He should have told me he separated my stuff out in separate bin boxes. I noticed my **** Machine, ***************** were missing when I was on the San Francisco airports COPA airline plane going to ****** City on vacation. I called *** on 5/4/23 & their employee said they are not responsible for lost nor missing items going thru the *** xray scanner. They said to email Covenant ************ ********************************* or call ************. So on 5/4/23 I filed a complaint online with the ** airport Covenant ************ dept. when my plane landed in *********** on May 4, 2023. I made many costly long distance calls afterwards & got the run around. I needed my CAPA machine for breathing as I stop breathing when I sleep. When I returned home from my vacation, I went to San Francisco airport Covenant ************ on 5/15 to obtain my **** Machine, ****************** The Lost & found guy couldnt find it. I made a total of 3 trips afterwards to San Francsico Airport which is a 2 hour round trip drive from my home & paid for parking each time. I was asked what is the ************* of my **** machine. I told them I dont know. I got the **** from ****** Insurance. On my 3rd trip I rummage thru the Covenant ************ items & found my $1,000 ****** Insurance **** machine. My **************** were not there. I continued to call & email San Francisco Airport *********************************). I sent information to them complying with their requests. I didnt know the make nor brand of the tablet nor charger number nor still have my receipt. I only know what I paid to buy it. I requested refunding me the cost for these items so I can repurchase them. After that they ignore all my calls & emails. I requested they run the camera in the xray scanner area as it recorded on their camera if my *************** actually went thru or was stolen by the *** guy. They refused to do it. Im a senior citizen being taken advantage & treated this poorly. This is totally wrong to treat a paying customer this badly & take advantage of American seniors. So Now Im going to file against the San Francisco airport who treats their seniors badly & won't reimburse them for personal items lost or stolen on San Francisco airport property. Please provide assistance to fix this in justice conducted by San Francisco Airport, in **********