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ComplaintsforAvery Hardwood Carpet & Tile
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Complaint Details
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Initial Complaint
02/07/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Avery Hardwood sold and installed flooring for our house. Date was 2/1/21. We paid $18,000 for the flooring, baseboards, and installation. However, within the one-year warranty period the baseboards began to detach from the walls, throughout the entire house. Upon closer inspection we found a number of issues with the actual flooring installation, including broken flooring planks. Despite numerous promises to repair / complete the job, Avery's owner now tells me that they are out of business and cannot complete the job. The actual store is closed. But the owner is taking orders via phone and offering installation of new floors. So claims of bankruptcy are suspect.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.