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          Find a Location

          Miniso has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            • Miniso

              555 Shops At Mission Viejo Ste 003A Mission viejo, CA 92691

            • Miniso

              1065 Brea Mall Spc 2015 Brea, CA 92821-5718

            Business ProfileMiniso

            Retail Stores
            Multi Location Business

            Contact Information

            555 Shops At Mission Viejo Ste 003A

            Mission viejo, CA 92691

            Visit Website
            (626) 766-4092

            Customer Reviews

            This business has 0 reviews

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            Customer Complaints

            1 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            C+

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 12

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Overview

            This business offers retail services.

            Business Details

            This is a multi-location business.

            Find a Location

            Miniso has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Miniso

                555 Shops At Mission Viejo Ste 003A Mission viejo, CA 92691

              • Miniso

                1065 Brea Mall Spc 2015 Brea, CA 92821-5718

              Location of This Business
              555 Shops At Mission Viejo Ste 003A, Mission viejo, CA 92691
              BBB File Opened:
              11/6/2023
              Years in Business:
              12
              Business Started:
              12/10/2011
              Type of Entity:
              Sole Proprietorship
              Additional Contact Information

              Email Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              1 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              07/11/2024

              Complaint Type:
              Service or Repair Issues
              Status:
              Unanswered
              On the original receipt, it states New, unused or defective merchandise purchased in Miniso stores may be returned or exchanged within 7 days of purchase at the original store. However, when I went to the store, they said that they are not able to exchange unless the merchandise is defective. We received this as a gift with the original receipt. The item that we wanted to exchange with was priced exactly the same ($17.99). The store manager said that their system will not allow the exchange transaction and it needs to be refunded to the original payment source, which wont help the situation because we received as a gift. I asked, why the receipt states that I can exchange within 7 days of purchase at the original store and the manager said, it is what the receipt says (blamed the company) but their system doesnt allow. I believe its language/practice is very deceptive and unclear. If their system does not allow exchange, it should not list exchange as an option.

              Customer Reviews

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              Local BBB

              Better Business Bureau Serving the Pacific Southwest

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