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ComplaintsforMr. Appliance of Northern Modesto
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
01/11/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I hired Mr ********************** to repair my Dryer and Refrigerator, I paid half upfront ****** and the balance when the repairs were done. I paid another ****** when they said the repairs were completed, the same night I I sent a video showing the dryer was not repaired it was doing the same thing, 2 days later I let them know the refrigerator was not working it has been over a month I have called left several messages as well as left text messages on the repairman's phone. I can not get a response meanwhile my dryer and refrigerator are not repaired and i paid them in full.Initial Complaint
09/09/2021
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I called Mr. ********************** of north Modesto on July 28th, 2021 to fix my mother's ice maker. I paid them the full amount on their invoice. They promised to fix the ice-maker and gave me 4 months warranty. The Ice-maker problem is not resolved. Their repairman diagnosed it wrongly and cost my disabled mother a lot of money. Now they refuse to fix the problem or give refund. I even contacted their corporate office and send a letter to ************************* as well. But I have not heard them at all. Please see the attached letter, I sent to the company and the corporate but still have not heard from them. I would like to get refund or they have to come back and fix the Ice maker as they promised to fix with 4 ***** warranty.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.