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Find a Location

Mistlin Honda has 1 locations, listed below.

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    Business ProfileforMistlin Honda

    New Car Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    4754 McHenry Ave, Modesto, CA 95356-9523
    BBB File Opened:
    1/10/2001
    Years in Business:
    60
    Business Started:
    7/20/1964
    Business Started Locally:
    7/20/1964
    Business Incorporated:
    12/26/1978
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 67485 for this business, issued by CA Bureau of Automotive Repair- BAR

    These agencies may include:

    CA Bureau of Automotive Repair- BAR

    10949 North Mather Blvd

    Rancho Cordova CA 95670

    (800) 952-5210

    http://www.bar.ca.gov/

    BBB records show a license number of 01306 for this business, issued by CA Department of Motor Vehicles- Occupational Licensing (DMV)

    These agencies may include:

    CA Department of Motor Vehicles- Occupational Licensing (DMV)

    8243 Demetre Ave

    Sacramento CA 95828

    (916) 229-3126

    https://dmv.ca.gov/wasapp/olinq2/

    Type of Entity:
    Corporation
    Alternate Business Name
    • Mistlin Motors
    Business Management
    • Mr. Anthony Mistlin, President
    • Mr. Eli Lanigan, Sales Manager
    • Mr. Jorge Sanchez, Service Manager
    Contact Information

    Principal

    • Mr. Anthony Mistlin, President
    • Mr. Eli Lanigan, Sales Manager
    • Mr. Jorge Sanchez, Service Manager

    Customer Contact

    • Mr. Jorge Sanchez, Service Manager
    Additional Contact Information

    Fax Numbers

    • (209) 549-5030
      Primary Fax

    Phone Numbers

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/13/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    It is with great heartache that I have to take the time to write this letter. My wife and I are the proud owners of a 2017 Honda Pilot which we purchased from ******** Jaguar. We live in Sonora **********, which is three hours away from the point of purchase. We chose Honda because of the reputation, dependability, and high quality. However, recently our vehicle has shown warnings, including but not limited to, the check engine light, and emissions problems, which appear on our dashboard. Since that time, my wife and I have been stressed out due to multiple people being involved, conflicting information from representatives of three different companies, mechanics, and diagnostic checks. I have created a full report and attached it to this complaint (see below).
    Read More

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Jan T

    1 star

    01/07/2024

    On December 27th, I visited your service department for a routine oil change and tire rotation, where I interacted with ***********************************. During my visit, I explicitly communicated that I was solely there for the oil change and tire rotation, declining additional services, including auto transmission and brake fluid services, which amounted to $329. Upon receiving my bill, I was surprised to find that the total exceeded $400, including charges for services I did not authorize. Feeling unsettled, I paid the bill without questioning it, only later to discover discrepancies upon reviewing the receipt at home. Subsequently, when I revisited the department with my daughter-in-law to contest these charges, ******** insisted that I had given consent for the services, which is untrue. He also said at this point there is nothing he can do about what had happened. Not to mention my car came out of there with damage to the drivers side wheel well. As a customer, I feel deeply disappointed and taken advantage of, especially considering I am an elderly woman who was not treated with the honesty and respect. In light of these events, I kindly requested a refund for the services I did not authorize. Additionally, I urged them to investigate this matter thoroughly and ensure such incidents do not recur with other customers.

    Local BBB

    BBB of Northeast California

    BBB Reports On

    BBB reports on known marketplace practices.

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