ComplaintsforSKULL & ROSES, LLC
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Complaint Details
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Initial Complaint
06/05/2024
- Complaint Type:
- Product Issues
- Status:
- Answered
***************************** is running a scam music festival called the Skull and Roses event in *******. He collected funds for 3days of festival music, each festival day costing $145/per ticket for one person. He has cancelled event and kept all the funds. The *** should also be informed of his practices.Business response
06/17/2024
The original notice of cancellation stated: "While tickets were sold on a non-refundable basis, we sincerely wish funds were available for refunds; however, this is simply not the case at this time. Additional information will be provided just as soon as available" In our haste to issue the notice, we now recognize that it should have emphasized that "at this time" meant at that moment. Additional information was provided within a day or so advising that refunds were available. Indeed, all buyers have been refunded. Please let us know the name of the complainant, and we will confirm that a refund has been issued to that person. Our apologies for the initial confusion. Sincerely, Skull & Roses
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.