ComplaintsforStereo RPG Plus
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Complaint Details
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Initial Complaint
07/27/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
We bought a tv system for the truck came to check on my order they are claiming the guy on vacation I came back again to check now there claiming they don’t have the tv available an won’t refund me the money only store credit is 1500 is not a penny an they said all sale are final or we need to get store credit but there the ones who said they have them availableInitial Complaint
12/22/2021
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
i went in to get a quote on a car sound system i told the owner my budget and he put together a build that best suits my truck. After we went over prices i asked him if i could finance the products he said yes i let him run my credit and gave me my approval letter and asked me if i wanted to come a couple days to install the products i agreed but never imagined that he had charged me already for anything he didnt even have everything in stock yet. it wasnt until i went to a different stereo shop that i found out he had charged me $3,000 because the new shop saw the transaction when they went through the same credit place . i went back to the initial stereo shop and asked him what was going on and if i could cancel this order because i had family come about as well and was going to wait , he said it was ok he just needed to find the reciept because i didnt have one. i waited and never heard from him untill i went back to look for him again a couple days later and said he couldnt do anything about it and was forced to take $3000 worth of product i have no use for.
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.