Business ProfileforMetro Nissan of Montclair

Metro Nissan sold me a refurbished transmission when it was to be a new one. The transmission was originally installed incorrectly and a funnel was left. Nissan was made aware of the issue of the funnel and were advised the car was experiencing issues. Metro Nissan has failed to cooperate in assisting with having the issue resolved or repaired. I have had to pay for 2 separate diagnostics from Planet Nissan is ********* who has advised me the transmission has now failed with only ****** miles of use. The dealership has confirmed the funnel Left in the initial installation has caused the transmission to fail internally. the transmission is resembling that it was not changed for a new one as it contains heavy metal particles and the oils are not clean of a new transmission. Metro Nissan has failed to provide any confirmation the transmission was indeed new when installed. Metro Nissan is uncooperative with providing any service to this letter as they have been contacted several times. the mechanic clearly stated in the invoice dated 2/16 the transmission was not reading the park or neutral the transmission was reset and no other repairs were made. I have included pictures of the funnel that was left in the transmission. I also included the invoices from the individual dealership that have been made aware of the issue. Consumers Affairs was also contacted and advised of this concern. I have not been contacted with a resolution for the transmission being replaced. At this point I would like a refund for the trouble caused by a dealership would has no integrity in their work or product. Per the invoice fine print Metro Nissan is in violation of the ********** law the Song-******* act advising they must fix the issue or the warranty is extended due to the lack of resolving the repair that was paid for.