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Business ProfileforCertified Technicians
At-a-glance
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Business Details
- Location of This Business
- PO Box 746, Montebello, CA 90640-0746
- BBB File Opened:
- 1/24/2017
- Years in Business:
- 20
- Business Started:
- 7/29/2004
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Type of Entity:
- Sole Proprietorship
- Business Management
- Steven Barrientos, Owner
- Contact Information
Principal
- Steven Barrientos, Owner
Customer Contact
- Steven Barrientos, Owner
Customer Complaints
0 Customer Complaints
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1 Customer Reviews
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Most Recent Customer Review
Miriam F.
09/07/2021
Certified Technicians Response
09/09/2021
Customer Response
09/10/2021
Certified Technicians Response
09/17/2021
Shw did acknowledge that you were out of line and I did what was needed to not take a call when a customer starts to become angry on the phone. No one needs to be yelled at on the phone. Then give a false statement that I was yelling. When a customer gets angry we will always transfer call so there will be no confrontation by the homeowner. If shw felt I was giving poor customer service, they wouldn't use our services. SHW will not allow a service company to disrespect a customer in person or on the phone. If I was doing what you've stated shw rep would've disconnected the call and would have a supervisor call me and relieve us from there network of vendors. It is good to know a technician did go to your home and did repair your system.
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