Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Creative Property Management has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforCreative Property Management

    Property Management

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Products & Services

    This company offers property management services for residential and commercial properties throughout the Monterey Peninsula.

    Business Details

    Location of This Business
    484 Lighthouse Ave #101, Monterey, CA 93940-1458
    BBB File Opened:
    7/31/2008
    Years in Business:
    11
    Business Started:
    12/28/2012
    Business Incorporated:
    11/19/2012
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of C3519626 for this business, issued by Secretary of State-Corporations

    These agencies may include:

    Secretary of State-Corporations

    1500 11th Street

    Sacramento CA 95814

    (916) 653-6814

    https://businesssearch.sos.ca.gov/

    BBB records show a license number of 01921669 for this business, issued by 12-Bureau of Real Estate. The expiration date of this license is 12/27/2024.

    These agencies may include:

    12-Bureau of Real Estate

    1651 Exposition Blvd

    North Sacramento CA 95815

    (877) 373-4542

    https://www2.dre.ca.gov/PublicASP/pplinfo.asp

    Type of Entity:
    Corporation
    Alternate Business Name
    • SMJB, Inc.
    Business Management
    • Matt Botha, President
    Contact Information

    Principal

    • Matt Botha, President

    Customer Contact

    • Matt Botha, President

    Industry Tip

    BBB Tip: Property management

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/30/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    I would like my deposit returned to me in full. The first week renting my refrigerator was broken for a week. I had to eat out for every meal and I have a daughter to feed. I called three times to get it repaired. Finally they sent someone to fix it. I received no adjustment to my rent. From day 1 I told them the dryer was broken. It ripped/damaged some of my clothing, the dryer was replaced a week before I moved out. I received no adjustment to my rent due to my property that was damaged. A tree fell in the yard, they sent someone to cut out the ***** on a Saturday at 8am my day off someone was knocking on my door. I received no call no email to notify me of the work that needed to be done. I turned in a 30 day notice I was moving out. They sent a reply if I would like someone to go thru the place with me. When I turned in my last rent check I also turned in the paperwork for someone to go over the property with me. They lost my rent check and the paperwork to have someone show me what needed to be done to get my deposit. They told me the check must of been shredded, and several other excuses, like I must of put it in the wrong mail box. They charged me an extra 25 dollars because they lost my check. I submitted the rent in the same place for 9 months. I asked for someone to still come and look at the apartment to go over what needed to be cleaned. They told me they would send someone. No one ever came. I cleaned the apartment thoroughly. I left the place in better condition then how I found it. I have owned property before, I sold a house before moving into this place. I treated this place like it was my own. The toilet was leaking on the floor and I had to call several times to fix. I did'nt want the floor to be damaged. I was charged 600 dollars to clean the apartment. I have several pictures how I left the place in excellent condition. If the owner or the property management decided to do a deeper clean, that should not be my responsibility to pay for that.

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Jan A

    1 star

    06/08/2024

    Lived in a rental house and paid my rent on time. Left it spotless and they tried to keep most of my deposit. I had to research and find the owner and he helped me get more of my deposit back. **** is a horrible owner. There were lots of bad reviews all over and somehow he got most of them canceled. He replied back to every bad comment with nastiness and zero professionalism.

    Local BBB

    BBB of Los Angeles & Silicon Valley

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.