Business ProfileforWDC Kitchen & Bath

I’m in the process of a complete home renovation and have purchased over $40,000 dollars ?? on top of the line appliances at WDC in Lomita Ca. all appliances were delivered safely but were not installed as told by WDC installers until my kitchen cabinets, new hardwood floors and quartz countertops with a 9ft.island and waterfall were installed first. WDC installers showed on May 8th 2024 to install 48” double oven, stainless steel hood and column Refrigerator & freezer. Oven and hood were installed but installers called and left a message that they would be back on May 9th to install refrigerator & Freezer .I was at work when I received message . When I got home I noticed scotches on my hardwood floors and there were chips on my new countertops . I called my contractor to see if he could replace just the countertop but told me that because of the waterfall , the whole Counter and waterfall have to be replaced . I’ve contract the manger at the Lomita store and was no help .I am seeking money ?? for damages done by WDC and there installers .I told the Manager if this matter is not resolved in a timely manner , I will file a lawsuit against WDC and there employee's . Cost to replace all countertops is $17,500 . I received a call from one of the installers and I explained the situation and tried to lie saying the counters were already damaged . This is BS as I told him I just had the countertops installed and took videos and pictures before they arrived .then he changed his story and wanted to come buy to try and buff out the scratches but it’s a deep chip and a 3” scratch on the opposite side of the counter . I noticed when they were working that they placed a painters drop cloth over the countertops and propped up the stainless steel hood on top of my countertops and was using my countertop as a work bench ! Do the right thing WDC and pay for my damages caused by your people or I will sue your company ! I My Contractor will be taking photos with a 35 mil.camara .