ComplaintsforCreative Montessori
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
10/19/2022
- Complaint Type:
- Product Issues
- Status:
- Resolved
My son was to be starting daycare in November at Creative Montessori in ******, **********. I sent in a check back in August for the month of November with dues. Unfortunately, due to other childcare hardships it will not be feasible for me to have my son start daycare. I have contacted the daycare and they will not refund my money. I have not signed a contract for enrollment only a check was sent. I do not have any binding document that shows my money was non refundable. I have emailed the owner and asked for documents showing my check was non refundable but she has not sent me any proof of this. I am requesting the amount of $2725 to be refunded to me as my son is not formally enrolled. There is no paperwork filled out for enrollment and no proof my money was non refundable.Business response
11/04/2022
Please see the attached.Business response
11/08/2022
Please see the attached
Here is the proof of deposit return check image attached.. She cash the check on 10/26. I send check copy by **** last week to BBB address . You should receive it by now. Any questions please let me know. Thank you, *****
Customer response
11/09/2022
Here is her email response where she wrote that she received the check. Thanks, *****
Hi ******,I received the check.Thank you,********Sent from my iPhone
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.