Business ProfileforMicheles Designs LLC

I placed two separate orders on 10/18/2023 for birthday gifts to three different friends. Two of the friends live together in another country and the third friend lives in another state. It is not 06/03/2024 and I have not received a single update after making several inquiries. I emailed today asking for a refund since my previous message asking for a refund [that I sent through the sellers website] did not get a response. I'm filing this complaint here because I have no hopes that I will be getting my refund and I want to make sure I have as much as a paper trail now in case I need to go to small claims court to get my money back. Literally all I want is my money back since the birthdays the gifts that the orders were for have passed. The seller has disabled comments on TikTok and is limiting comments on Instagram, so I couldn't reach out any other way than the website or via email. Unfortunately I only have the one email inquiry that I've attached, because the rest were sent through the sellers sight after thinking maybe my email was going into their spam folder. If I don't get my money back I will have to resort to small claims court and I will be asking for the cost of the items, time spent trying to get my items or a refund, and the cost of me having to go to court. I don't want to have to do that, but at this rate the business has stolen $345.35 from me. I work hard for my money and I don't appreciate someone scamming me out of it.