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            Business ProfileCar Door Sills

            LED Lighting

            Contact Information

            28010 Eucalyptus Ave

            Moreno Valley, CA 92555

            Visit Website

            Customer Reviews

            1/5

            Average of 3 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            20 complaints closed in last 3 years

            20 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 1

            Customer Reviews are not used in the calculation of BBB Rating

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            Business Details

            Location of This Business
            28010 Eucalyptus Ave, Moreno Valley, CA 92555
            BBB File Opened:
            1/19/2024
            Years in Business:
            1
            Business Started:
            11/22/2022
            Additional Contact Information

            Email Addresses

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            Customer Complaints

            20 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

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            Most Recent Customer Complaint

            06/06/2024

            Complaint Type:
            Customer Service Issues
            Status:
            Unanswered
            Ordered car door sills for Lexus RX350 and received door sills for "Lexus" that did not fit my RX350. Returned to sender and found out it had to sent to *****. $30.55 cost. I asked for the shipping money and original cost back and they said maybe yes to original money depending on their inspection and ?? if I had legitimate return reason and no, we sent you Lexus door sills as you requested so no shipping money returned. First of all, I gave them my year ***** and model, and they disregarded it and sent me some generic Lexus stuff. Secondly, I had no idea returns went to *****, which is expensive! So I sent the door sills back and am waiting, but they already said they would not pay shipping as they did what I asked. They did not give me door sills for 2024 Lexus RX 350!I would like both my original money returned and my shipping cost.
            Read 19 More Complaints

            Customer Reviews

            3 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Sherry M

            02/19/2024

            Took 27 days to receive the product which was meant as a gift and since it didn't arrive, I purchased another gift. When I finally received the product I asked for a shipping label to return, all they do is Delay Delay Delay and then cannot return product. Also, ships from out of country when you think they are out of ********** and then tell you that they have changed locations and you have to pay for the return "OUT OF COUNTRY". I will never purchase from them and DO NOT recommend, worst at communication and all delay tactics. I tried to return and they tried to give me a 5% discount instead, then when I tried to return again, they offered 10%, then 20%. By the time you go back and forth it's too late to return. They are scammers!!!!!!!!!!! DO NOT PURCHASE FROM THEM YOU WILL REGRET IT
            Read 2 More Customer Reviews

            Local BBB

            BBB Serving Central California & Inland Empire Counties

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