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Find a Location

Moss Bros. CJD, Inc. has 1 locations, listed below.

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    Business ProfileforMoss Bros. CJD, Inc.

    New Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    1.13/5stars

    Average of 8 Customer Reviews

    Customer Complaints

    35 complaints closed in last 3 years

    15 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 8/17/1994

    Years in Business: 18

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    New and Used Car Sales, Service and Parts

    Products & Services

    New and Used Cars, Parts, Service

    Business Details

    Location of This Business
    27810 Eucalyptus Ave, Moreno Valley, CA 92555-4402
    Years in Business:
    18
    Business Started:
    1/11/2006
    Business Incorporated:
    1/11/2006
    Accredited Since:
    8/17/1994
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 65503 for this business, issued by DMV - Occupational Licensing Branch. The expiration date of this license is 1/31/2026.

    These agencies may include:

    DMV - Occupational Licensing Branch

    PO Box 932342

    Sacramento CA 94232

    (916) 229-3127

    http://www.dca.ca.gov

    Type of Entity:
    Corporation
    Alternate Business Name
    • Moss Bros Chrysler Dodge Jeep Ram
    Business Management
    • Mr. Glenn L. Moss, President
    Contact Information

    Principal

    • Mr. Glenn L. Moss, President
    Additional Contact Information

    Fax Numbers

    • (951) 486-9499
      Primary Fax

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    35 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    8 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Alec P

    1 star

    07/09/2024

    I bought two cars from this dealership totaling over $140,000. Completely paid off my limited edition last call charger **** pack. I brought my car back to the dealership the first week of buying it after I had a stress crack in the windshield. No rock damage or anything just a stress crack. They then took forever to schedule it, once I got it repaired the sub contractor they gave the job to, scratch both my fenders with a belt or pants or something while leaning on my car, they took 2 months to schedule the repair for my fenders. In the meantime I did a basic oil change and they ran over a s**** in my tire, they did replace my tire, but doing so scratched my 1200$ rim. After finally replacing my rim weeks later here we are finally fixing the fenders, when buffing my car they completely scraped into my wide body fenders. Im still waiting for repairs and for answers. Also when they replaced my windshield they installed my rear view mirror, the plastic part under the mirror is loose. The **** PRESIDENT ****** agreed all these issues was caused by their technicians during repairs, the integrity of my limited edition car is now ruined after all these repairs they are making on my car. All over a simple job. None of this shouldve ever happened. The way I am being treated and talked to by the ** of the dealership is unreal. Because I point out the flaws and the stuff ruined on my car by the dealership, he says im to maticulous yes anyone spending 100k$ on a car would like it to be treated well at the trusted dealership they bought it from! Yet Im spoken to as if Im wrong, because this dealership walks all over people and takes advantage of people, I speak out for myself and theyre wrong doing with nothing but respect. DO NOT BUY A CAR FROM THESE PEOPLE OR AT THAT EVER SER**** YOUR VEHICLE HERE Also im reading comments about how they rip people off they did the same with my **** pack! Dont trust these people!!!!!

    Moss Bros. CJD, Inc. Response

    07/11/2024

    ****, we have tried very hard to take care of your concerns every time you have brought them up to us.  You have come in to our brand new facility and got in to an altercation with our sales team on the showroom floor then berated our service advisor, service manager and myself in the service drive then after that you did a donut spin out  in our brand new service drive and endangered yourself our customers and employee's. Our employees feel threatened and endangered by you.


    **** at this time would like you to take your business elsewhere. Thanks


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