ComplaintsforHonda of Morgan Hill
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Complaint Details
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Initial Complaint
08/01/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
April 4th we bought a car from Morgan hill Honda dealer they told us a price of finances amount and paper work was not accurate it took 4 to 5 weeks to receive the contract to review it since it was not in Spanish the language we spoke during the process. The car was claimed a certified inspected vehicle. Which was not I had to return the vehicle for them to fix and replace whatever they had to do went without a vehicle for 3 to 4 days. We declined for the gps but still charged and installed and we did not request for the extended mile warranty which was another extra charge fee. And we agreed on a monthly payment for the finance as we cant afford it is the problem. As we talked about a certain amount that fit in my budget day of the first payment was higher then we agreed.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.