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            Business ProfileS.O.S. Machines

            Sewing Machine Service

            Contact Information

            2682 Remington Ct

            Morgan Hill, CA 95037-7612

            Get Directions
            Visit Website
            (408) 207-8986

            Business hours

            9:00 AM - 8:00 AM
            Business Hours
            9:00 AM - 8:00 AM
            9:00 AM - 8:00 AM
            9:00 AM - 8:00 AM
            9:00 AM - 8:00 AM
            9:00 AM - 8:00 AM
            9:00 AM - 8:00 AM
            9:00 AM - 8:00 AM

            Customer Reviews

            This business has 0 reviews

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            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

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            BBB Rating & Accreditation

            A-

            This business is not BBB Accredited

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            Business Details

            Location of This Business
            2682 Remington Ct, Morgan Hill, CA 95037-7612
            BBB File Opened:
            1/11/2023
            Type of Entity:
            Limited Liability Company (LLC)
            Hours of Operation

            Primary

            M:
            9:00 AM - 8:00 AM
            T:
            9:00 AM - 8:00 AM
            W:
            9:00 AM - 8:00 AM
            Th:
            9:00 AM - 8:00 AM
            F:
            9:00 AM - 8:00 AM
            Sa:
            9:00 AM - 8:00 AM
            Su:
            9:00 AM - 8:00 AM
            Read More Business Details and See Alerts

            Customer Complaints

            1 Customer Complaints

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            Most Recent Customer Complaint

            12/16/2022

            Complaint Type:
            Product Issues
            Status:
            Answered
            On November 3rd, 2022, I paid S.O.S. Machines $548.00 for a sewing machine. On December 13th, 2022, I received the sewing machine damaged due to the business's error of packaging the machine fully in plastic. The plastic had melted on the sewing machine bed causing stickiness that would prevent me from putting fabric on the machine in order to sew and to use the machine. This stickiness on the sewing machine prevents it from being functional. On December 14th, 2022, the business confirmed that he would provide me with a full refund due to the damage on the sewing machine due to his packaging error, and the machine would be picked up soon for the return. On December 16th, 2022, I asked for an update on the refund and the business owner suddenly changed his mind and refused to give me the full refund when he had already confirmed earlier on December 14th he would give me a full refund. I would just like to receive the full refund and the owner can feel free to pick up the machine any time. My invoice # is: ****.
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            Customer Reviews

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