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Find a Location

Bright White Lighting Company has 1 locations, listed below.

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    Business ProfileforBright White Lighting Company

    Retail Light Fixtures

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    This company's business is Lighting Fixtures Retail.

    Business Details

    Location of This Business
    Morro Bay, CA 93442
    BBB File Opened:
    6/3/2010
    Type of Entity:
    Corporation
    Business Management
    • Mr. Robert Gracey, Owner
    Contact Information

    Principal

    • Mr. Robert Gracey, Owner

    Customer Contact

    • Mr. Robert Gracey, Owner
    Additional Contact Information

    Phone Numbers

    Email Addresses

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    11/07/2023

    Complaint Type:
    Delivery Issues
    Status:
    Unanswered
    I own a jewelry store and R***** ****** called me about selling me some new lights for my display cases. He was very knowledgeable and had good prices so I ordered about $700 worth of lights from him. I then got on Facebook and told all my jeweler friends about the good deal that I got. They said that they knew R***** ****** and that he was a scammer. So I called R***** back and he agreed to refund my money. He never refunded my credit card or sent any kind of check payment in the mail. I had my manager tried to follow up with him multiple times and he would never answer our calls. She was calling from our store number and he probably recognized it. So R***** took $700 from me and doesn't even have a tracking number to prove that he shipped me something. This seems very dishonest for me and I can't believe that someone doing this kind of stuff is still in business after what he said he's been doing it for 37 years. I hope the better business bureau can help get my money back from R***** and maybe someone else can see my complaint before they buy from him and get scammed as well.

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Leon O

    1 star

    11/01/2023

    AVOID this company. They sent me light bulbs that didn't work. Robert Gracey, owner said they would send out new bulbs that would work. Never Received them. They now do not return phone calls and I have bulbs that don't work.

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