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Find a Location

AirTripAdvisor.com has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • AirTripAdvisor.com

      463 Faulkner Ct Mountain House, CA 95391-1035

    • AirTripAdvisor.com

      17662 Irvine Blvd Ste 9 Tustin, CA 92780-3132

    Business ProfileforAirTripAdvisor.com

    Travel Services
    Multi Location Business

    Current Alerts For This Business

    Pattern of Complaint:

    Complaints we have received for AirTripAdvisor.com appear to contain a pattern of similar allegations. Complainants have generally alleged that they were not intending to work with the company, instead trying to speak directly with an airline, and also that they received fraudulent vouchers.

    BBB wrote to the company requesting that they address these allegations on November 19th and December 16th, 2021. On November 24th, 2021, the company responded to our request, explaining that they were working with customers to resolve these issues and they do not actually offer vouchers as part of a refund, instead opting for credit. However, as of today's date, the company has not responded to follow up requests or to their latest complaints.

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 20 Customer Reviews

    Customer Complaints

    18 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    AirTripAdvisor.com has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • AirTripAdvisor.com

        463 Faulkner Ct Mountain House, CA 95391-1035

      • AirTripAdvisor.com

        17662 Irvine Blvd Ste 9 Tustin, CA 92780-3132

      Location of This Business
      463 Faulkner Ct, Mountain House, CA 95391-1035
      BBB File Opened:
      7/2/2021
      Years in Business:
      6
      Business Started:
      10/30/2017
      Business Incorporated:
      10/30/2017
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of 2135540 for this business, issued by Seller of Travel

      These agencies may include:

      Seller of Travel

      P.O. Box 944255

      Sacramento CA 94244

      (916) 322-3360

      https://webapps.doj.ca.gov/sotas/sellerSearch.action

      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • Airtrip Advisor, LLC
      • AirtripAdvisor, LLC
      Business Management
      • Ronilesh R Lal, Managing Member
      Contact Information

      Principal

      • Ronilesh R Lal, Managing Member

      Customer Contact

      • Ronilesh R Lal, Managing Member
      Additional Contact Information

      Phone Numbers

      Industry Tip

      BBB Tip: Need help planning a trip? How to find a good travel agent

      Customer Complaints

      18 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      20 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Pasbie W

      1 star

      09/17/2023

      I do not understand why this website is still up and why we are redirected to them when trying to contact an airline. This is definitely a scam, they charged me $350 to do a name change that was free! I had a bad feeling and called a different number that was the actual airline who I explained the situation to and told me that it was free. I called the number back and spoke to the same person who pretended to be a different operator, I asked for a refund and like I read from another person here, they threatened to cancel my reservation. I told them if they dont want to issue my refund, I will dispute. I then get a call saying they issued my refund, I asked for a confirmation number which they didnt have so we will see. I disputed the charge regardless. I hope this website gets closed down because this is not okay.

      Local BBB

      BBB of Northeast California

      BBB Reports On

      BBB reports on known marketplace practices.

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