Business ProfileforUdacity, Inc.

1) Restricted Access to New Enrollments:In a recent communication from your company, I was informed of the restricted access to new enrollments, as indicated in the attached document. This news was disheartening as it limits the opportunities for new members to join *** charging when I am already paying $99.75 per month, impacting the growth of the community and the benefits it brings to its members. I could enroll before January without additional charges. 2) Delay in Billing and Account Status:I have noticed that my credit card has not been billed as expected, leaving my account in arrears. Despite updating the payment method so that my account remains current, the Udacity's apparent negligence in billing has caused confusion and financial uncertainty.3) Inability to Apply Credits via the "Join Up" Affiliate Link:Furthermore, it has come to my attention that the company does not allow customers to apply credits earned through its "Join Up" affiliate program. This restriction not only affects my ability to utilize these credits but also casts doubt on the fairness of the program.Thank you for your attention to this matter.Sincerely,*****************************