At-a-glance
Related Categories
Overview
We are an online dating investigation service. We verify information to confirm if the person that you've met online is really who they say they are.
Products & Services
Business Details
- Location of This Business
- 39252 Winchester Rd Ste 107 # 228, Murrieta, CA 92563-3510
- BBB File Opened:
- 5/9/2017
- Years in Business:
- 10
- Business Started:
- 5/16/2014
- Business Incorporated:
- 12/12/2015
- Accredited Since:
- 7/26/2019
- Type of Entity:
- Corporation
- Alternate Business Name
- Social Catfish, LLC
- Business Management
- Mr. David McClellan, Owner
- Contact Information
Principal
- Mr. David McClellan, Owner
Customer Contact
- Mr. David McClellan, Owner
- Additional Contact Information
Email Addresses
- Sales
- Technical Support
Customer Complaints
67 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
08/09/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
Customer Reviews
359 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Rebekah F
08/06/2024
![](https://m.bbb.org/prod/ProfileImages/c4dc04db-f23c-487f-af32-0425378a7cd1.jpeg?tx=w_46)
Social Catfish Response
08/07/2024
Hi *******. We're sorry to hear about the trouble you've experienced. Upon looking at yesterdays notes from ***************** your case was escalated for further review and is with the Fraud team. You should either be hearing back from the Fraud team or a Supervisor soon. After listening to the call, the agent did her best to communicate this to you too. Sorry for any misunderstanding there. But again, you should hear back soon. If you have any further questions or require clarification in the meantime, you are welcome to reach the team by phone at ************ or email to **********************************.
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