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Find a Location

Auto Gallery Mitsubishi - Murrieta has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforAuto Gallery Mitsubishi - Murrieta

    Car Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 6 Customer Reviews

    Customer Complaints

    12 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    26825 Auto Mall Pkwy, Murrieta, CA 92562
    BBB File Opened:
    2/10/2020
    Years in Business:
    5
    Business Started:
    2/21/2019
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 98919 for this business, issued by DMV - Occupational Licensing Branch

    These agencies may include:

    DMV - Occupational Licensing Branch

    PO Box 932342

    Sacramento CA 94232

    (916) 229-3127

    http://www.dca.ca.gov

    Type of Entity:
    Corporation
    Alternate Business Name
    • Soraya, Inc.
    Business Management
    • Ella Alvidrez, Director
    Contact Information

    Customer Contact

    • Ella Alvidrez, Director

    Industry Tip

    BBB Tip: Buying a used car

    Customer Complaints

    12 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    12/15/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    Replaced transmission under warranty and job was not done correctly. Car is not functioning or drivable. Dealership refused to fix it.
    Read More

    Customer Reviews

    6 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Lina L

    1 star

    06/08/2022

    BUYERS BEWARE!!!! SCAMMERS, BAIT & SWITCH, WASTE OF TIME! I wouldn't give them a star if I could! DO NOT waste your time with these SCAMMERS! Check their Yelp reviews (the worst). They advertise one price online & play clueless after you test drive regarding their advertised price. The car I test drove was $27,975. Upon sitting down to buy, price changed to $36,000+! To top it off, we didn't need financing and had a trade in that they were gonna low ball me for. Offering $2500, when KBB shows I can sell it for $3800-$4900. I was still willing to take the low ball offer but explain to me how you want me to pay for extreme additions (tax & fees) of almost $9000 that I don't want, wasn't asking for & that you DID NOT ADVERTISE? The sells guy had the dumbest look on his face trying to justify the "SCAM" they have going, that he couldn't even make it make sense. He first stated they don't take cash for purchase, when I told him we didn't need financing & they don't take other financing. By the look on his face, you would've thought I said a bad word, when I said we had our own financing. They're trying to SCAM so bad, since when is cash not good? Although, I had a check in my purse from my credit union. They want those extra, outrageous fees so bad, that they will let good customers walk. I couldn't believe I was at an actual dealership. They do business more like the little shade tree car lots that buy auction cars. You may have better luck going to a shady car lot, than to do business with them. I don't see how they're still in business. Maybe the dealership is a front for other shady activities because they could care less about making an actual sell unless they can SCAM you out of extra money. BUYERS don't be desperate & get ROBBED & SCAMMED out of your hard earned money. Take your business elsewhere.

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