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ComplaintsforSingleton Smith Law Offices, Inc.
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Complaint Details
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Initial Complaint
07/18/2024
- Complaint Type:
- Product Issues
- Status:
- Unresolved
I retained the law of office of Singleton in ******** to represent me on a custody case. On Sept. 1, 2023 I was served with discovery which was the only thing they responded to, because I did it myself but repeatedly from Sept.1,2023 to May 30, 2024 I was asking, begging for them to serve opposing council with discovery as well. First I was told by the first paralegal on my case that it was served and sent out when it never was. Than I randomly received a form to sign "authorizing for an extension" that no one would tell me what it was. Finally it came out they did NOT send out a discovery to OC and I was being billed for this anyways. To summarize all of the back and forth when OC was finally served on the dates Singleton dictated- OC replied that it was all past dates. This hurt my case extremely and I had to hire another attorney to seek help which Singleton refused to release my file for two weeks after. This was brought to their attention multiple times and I could not get any resolve.Business response
07/25/2024
We cannot address this because of attorney/client privilege.Customer response
07/27/2024
I am rejecting this response because: the attorney client privilege has nothing to do with the fact they billed me for services and are continuing to do so with out performing those services and holding my file which is my property without providing me the information. Additionally they received filings from OPPOSING COUNSEL AND DID NOT PROVIDE THAT TO ME- they were legally contracted to represent me and failed to do so. They did not provide the services they were contracted to do.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.