Business ProfileforGood Energy Group, Inc.

I would like to write review about this company. From the beginning, this has been a total nightmare. We have been waiting for our solar since March, and it just got installed this past month. This is after constant problems with the electrical work done on our house. They left our job with a breaker system that is unsafe and on top of it, it looks like my 8 year old could have done a better job with the wires in the breaker box. When you question their work, Brandon gets EXTREMELY defensive and is threatening. Trust me, we have the texts to show. All we wanted was proper customer service to fix an "unsafe problem in our house that THEY created. Because Brandon is very irrational, threatening and frankly very RUDE to his customers, he decided leave the job as uncomplete and the threats continued. We now have to pay to have the breaker box be completed safely from a certified electrician. I urge anyone looking to hire Good Energy to run fast and use a company who does work that is appropriate and meets "industry standards" as Good Energy does work far from it.

Cory Harris 4 reviews 2 hours ago NEW Terrible service not recommended Good Energy Group Inc (Owner) an hour ago Hi Cory, I'm sorry to hear that you had a negative impression of our service. I can see that you applied to work with us previously, and it appears you are not a customer. I apologize for any inconvenience you might have experienced during your application process. If you're interested in chatting with me, please call us at ***-***-****. Update: I spoke with Trey. It turns out you were hired, and Trey had to let you go for lack of performance. Brandon B***** Owner Katy D***** 2 reviews·1 photo 2 weeks ago NEW Update: Just like previous negative reviews, Brandon continues to blame others for his lack of professionalism. I have never met Brandon and never had a discussion with … More Photo 1 in review by Katy D***** Good Energy Group Inc (Owner) 2 weeks ago Dear Community, We are writing this in response to the recent concerns and criticisms raised raised by Katy and her husband about our company and the services we've provided. It's important for us to clear up some misconceptions and provide a balanced perspective. Almost two months ago, we installed a solar system on Katy's home. However, despite passing the necessary inspections and fulfilling the stipulations of our agreement, Katy has refused to release the funds for the project. There were issues raised about damage to a Jacuzzi, but upon investigation by a professional, it was determined that the Jacuzzi's malfunction was due to a faulty sensor, unrelated to our installation. This is just one example of the many accusations. Unfortunately, Katy has also involved several electricians who have interfered with our work. Despite these difficulties, our team has consistently addressed Katy's concerns. We have responded promptly to her late-night issues and have made multiple visits to her property. However, despite our efforts and her solar system being fully operational for weeks now, Katy still refuses to release our payment. We have financial obligations related to the labor, equipment, and other costs that went into the construction of Katy's solar system. As much as we'd prefer to resolve these situations amicably, we have reached the point where we've had to consider legal options to recover the payment due to us. This is the "threat" Katy is referring to. This is not a step we take lightly, and is a last resort after exhausting all other options. This incident does not reflect our standard business practices. We hold our customers' satisfaction in the highest regard and always strive to ensure a positive experience. While we regret that our relationship with Katy has reached this point, it's important for us to also protect our business interests and uphold the contractual agreements we enter into. We appreciate the understanding and continued support of our community. We remain dedicated to providing excellent service and ensuring that all our customers are satisfied. Sincerely, Brandon B***** Owner Good Energy Group Inc.