Business ProfileforSuperior Integrated Services

The company wants to inflate prices for unfair work that wasn't completed to standard. So, on November 15, my home had a pipe burst and flooded. I called Superior Integrated Service to fix the pipe burst, and they outsourced their work to Stagier Plumbing to handle it. Once that was completed, they began the Water Mitigation process, and I signed the documents. I was quoted $5000.00 for the estimated work. I then contacted USAA, my insurance, to submit a claim. Once I got an insurance adjuster, they came out to my home with USAA-approved contractors (JCS Restoration) and began surveying the damage and work from Superior Integrated Service. I was informed by JCS that the work that Superior conducted was sub-standard and was causing more harm than good. So, I immediately called Superior and canceled the work. Superior informed me that they would not be able to make it out to pick up their equipment for a few days since it was right before the Thanksgiving holiday. JCS completed all work, including the Water Mitigation process. JCS Restoration completed the entire Water Mitigation process for $5259.56. Superior Integrated Service tried to bill USAA insurance for $14369.69 for the Water Mitigation services rendered. USAA refused to pay that amount and only approved paying $3983.66 for the work that was rendered and not completed. Shortly after, one of the Superior employees (******) contacted me, stating, "will not accept the offer and are willing to settle $11,750.00 and a Mechanics Lien will be placed on your home and legal action will be taken." It is now APR 19, 2024, and I was notified that I have been summoned to the ************************************************** are suing me for failure of payment, and a Mechanics Lien is placed on my home. This just shows me that they are inflating their process and looking for a payout with their shady business practices and hopefully bring to light of this situation.