Business ProfileforRanpac Self Storage

Hello,This issue is regarding a storage unit in ********, **. On 6/13/23 I removed my card from autopay on the unit due to termination of employment with Greatness Uguru. She intended to keep the unit so she was to contact the company to transfer ownership. On 7/17/23 I received the 1st late notice from the company. On 7/27/23 I contacted the business to either transfer ownership of the lease or terminate the lease. Company approved Doucsign option due to distance and I submitted my information. 8/17/23 I received a Notice of Lien Sale and this is the first communication since the last email. I was was not followed up with regarding the ownership transfer and I called management immediately. They confirmed they would reach out to Greatness again to initiate the transfer process and update me. I offered a payment arrangement to settle whatever was owed as I did not like the language being used and requested next steps to terminate the lease. On 9/13/23 I received another past due notice for $210.95. I inquired what this was about since I still had not been updated on the unit and last I heard from the team they were in communication with Greatness and working out the transfer along with receiving all money owed. At this point, they seem to be looking to hold me responsible still which is inappropriate. ****** was escalated to ****** who is threatening legal action against me and sending me portions of the lease agreement to frighten me into paying the balance. From my perspective, either this unit is still under my name, which means they did not process the transfer and allowed an unauthorized party access to the unit to empty the belongings which is a breach of contract OR the transfer has gone through and Greatness left items behind. In this case, they should pursue her for any fees for left over belongings.