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Find a Location

Audio Realm has 1 locations, listed below.

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    • Audio Realm

      710 E 8th St Ste 1 National City, CA 91950-2441

      BBB Accredited Business

    Business ProfileforAudio Realm

    Car Sound Systems
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 5/31/2024

    Years in Business: 6

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This company offers rims and car stereo systems. 

    Business Details

    Location of This Business
    710 E 8th St Ste 1, National City, CA 91950-2441
    BBB File Opened:
    5/21/2018
    Years in Business:
    6
    Business Started:
    10/23/2017
    Business Incorporated:
    2/14/2024
    Accredited Since:
    5/31/2024
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • Audio Realm 1 Inc
    Contact Information

    Principal

    • Mr. Omar Farha, Owner

    Customer Contact

    • Mr. Omar Farha, Owner
    Additional Contact Information

    Email Addresses

    Website Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    09/05/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    Event occurred on 09/01/2023 Work performed was decent as best- see photos. TINT as well as new stereo installed was poorly done. Damage to driver side door and bubbling on window. This store is 30 min from my work (with no traffic) and an hour from my home. So when I went there initially to get a quote I was hoping I would only have to show up one more time for the work to be done. Before driving there, I mapped it out and it was going to take 51 minutes from my work due to heavy traffic, CAL, assured me that it wouldn't take that much time because he was able to do it in 30 min. Apple Maps rarely lies, so I have him the benefit of the doubt which was a mistake, an hour later, I show up the shop which to his credit, and only credit, agreed to wait for me even if the shop closed.He quoted me for all work, tinted windows, and new stereo. Gave me a discount on the front windshield of 50 dollars. I was told, happily, if I dropped the car off at 8:30 I would be able to get my car by "1-2pm". ****, the owner I believe, also agreed to even let me use his new truck to get back to work. So I show up as promised at 8:30 and Cal was late opening the store by **** minutes... so I drop off my car and get I to the truck, which was on E. I barely had enough gas to make it to work, and had to use my own time filling up their tank, which they reimbursed me for. Calling in to find out if it's going to be done around the time they told me, they said it was going to be a while longer, I am using my lunch hour for this, so it prolongs my hunger as well... 2.5 hours later they have my car ready, but weren't able to get my windshield finished... so they said I would have to come back which I am not prepared to do given the distance and time. I Uber part time, so my time literally is money, money I lost out on. ****, agreed to simply refund me the windshield I had already paid for and the gas. Refunded me 200 dollars for the windshield, but I think it should have been 250 for wasting my time, and still extending the deal to other stereo work that was done or the other glass tints that made it worth my time to even going there in the first place. Update- don't go here, they will not honor warranty and refuse to do business with me even though they damaged my brand new car door.
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    Customer Reviews

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    Better Business Bureau Serving the Pacific Southwest

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