ComplaintsforShopping SD Houses
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
08/12/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
***************************** and his fellow agents have been harassing my family for over two years i told them Im on a do not call list property not for sale they continue to harass I have all the agents license numbers I will be filing a complaint with the realtors association and the attorney general if it continues then a lawsuit will followInitial Complaint
06/26/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I came to the offices of SDShoppingHouses & spoke to a realtor about looking into buying a home for the first time with my family he suggested we speak to his lender for a rough estimate of what we would be approved for before sending him all the desired paperwork. Once we got the rough estimate we sent in the required documents he needed in order to see what the actual number was for the pre approval thru email. Once all sent the next day I had texted, called & even sent a message via instagram to see when we would receive our official ************ phone number was disconnected & he did not reach out once to inform me of any of the finances. He only sent a screen shot of the approval to the realtor to send me. Complaining to the realtor about the issue he sounded panicked & reached out to him but yet could not give any number to reach him myself. Hours later he sent our official approval letter but once opened I noticed the number of the pre approval amount were different. A $77,000 difference. I then no longer reached out to them because of the suspicious tone in the realtors voice when talking about the complaints I had.Business response
07/03/2023
This matter was raised to the agent involved and we will comply with the clients requests to not contact and discard all their information.
Thank you and we apologize to the client for any inconvenience.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.