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Find a Location

Solex Solar Energy LLC has 1 locations, listed below.

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    Business ProfileforSolex Solar Energy LLC

    Solar Energy Equipment Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    This company offers solar energy products and consulting services.

    Business Details

    Location of This Business
    2525 Southport Way Ste J, National City, CA 91950-8595
    BBB File Opened:
    7/26/2017
    Years in Business:
    7
    Business Started:
    8/24/2016
    Business Incorporated:
    12/14/2016
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Alex Velaverde, President
    • Mr. Erick Alvizures, CEO
    Contact Information

    Principal

    • Mr. Alex Velaverde, President
    • Mr. Erick Alvizures, CEO

    Customer Contact

    • Mr. Alex Velaverde, President
    Additional Contact Information

    Fax Numbers

    • (619) 370-0443
      Primary Fax

    Email Addresses

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/22/2024

    Complaint Type:
    Customer Service Issues
    Status:
    Unanswered
    March 2023 I was contacted by *********************** with Solex Renewables.His first lie was that I would get over $8000 back on my Federal Tax Return. He did not tell me that the rebate was only as much as my tax credit so I did not see that full rebate.The second lie I was told with the panels I would produce 105% of the power I needed and every May I would receive a check from Duke Energy for the extra solar I produced. I was looking forward to and depending on these funds.I spoke with Duke today to see when that check would be coming and they told me that is not how they operate. Solar credit rolls over month over month towards my bill, everything extra I produce and don't use goes back to 0 each year. There will be no check or compensation.My solar bill for the panels is $177. Which is much more than any electric bill I would have received without having the panels.Additionally the interest on this loan is insane. So there is literally no value or savings in me having these panels. I was misled and lied to and am now stuck with a large solar payment each month that won't be paid off for 25 years!This company's contact email on their website does not work nor does the number listed on their ****** Business Profile. Hoping BBB can help otherwise I'll be reaching out to the media.

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Jim F.

    1 star

    04/03/2023

    Worst solar company ever. Solar project remains unfinished 5 years later. Other people have been screwed by this company. Go with a more established company.

    Local BBB

    Better Business Bureau Serving the Pacific Southwest

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