Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

National City Auto Center has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforNational City Auto Center

    Used Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 7/22/2019

    Years in Business: 17

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This business offers used car sales. 

    Business Details

    Location of This Business
    1010 National City Blvd, National City, CA 91950-3206
    BBB File Opened:
    6/5/2008
    Years in Business:
    17
    Business Started:
    8/22/2007
    Business Incorporated:
    8/22/2007
    Accredited Since:
    7/22/2019
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • National City Auto Center Inc
    Business Management
    • Mr. Michael Sadrai, Manager
    • Mr. Mostamandi Timor, President
    • Mr. Ziquddin Taeb, Secretary
    • Ms. Maribel Cortez, Marketing Director
    Contact Information

    Principal

    • Mr. Mostamandi Timor, President

    Customer Contact

    • Mr. Mostamandi Timor, President
    • Ms. Maribel Cortez, Marketing Director
    Additional Contact Information

    Fax Numbers

    • (619) 477-8401
      Primary Fax

    Email Addresses

    Website Addresses

    Industry Tip

    BBB Tip: Buying a used car

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    11/04/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    On 9/12/23 at National City auto center inc address **** National City Boulevard in National City ** ***** I bought a 2016 Rubicon wrangler from National City auto center within a few days. I had to take it back because the check engine light kept coming on so I took it back they checked it out. They said theres nothing wrong with it I said that theres a noise in the engine they said thats normal. Thats what they told me they turn off the light I drove it for a few more days. Check engine light comes back on. I take it back down to them. They tell me its nothing thats the way it supposed to sound so I drove it a few more days and the engine light and the noise kept proceeding mechanic mechanic turn opens up the hood turns off the check engine. with a computer turns out the check engine light now I know that thats all theyre doing is turning off the check engine light . I come back about a week later because the light came on again they said the problem your camshaft sensors are bad you go and buy the camshaft sensors and and well put i without charging you labor approximately one week later check engine light comes on again so I said Im going to take it to another mechanic to find out whats really going on I take it to another shop and he checks it out charged me $129.and some change he comes back and he tells me that the camshaft sensors are bad. The reason why it was making noise camshaft sensors are bad because I told him I just had those replaced. He said the reason why theyre bad is because your timing chain is no good and he said if you just bought this car a month and a half ago the timing chain doesnt go out overnight so the dealer that sold it to you knew that had a bad timing chain and you need to take this vehicle back and I did I took the vehicle back and they had no sympathy for me. He was like your warrantees up I cant help you I am calling you now for help. I dont know where to go from here. I spent $35,000 on this car I need help.
    Read More

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Salvador V

    1 star

    06/28/2024

    I went into Nation City Auto Center on 4/14/24 put money down on a 2010 dodge charger which I financed, had a theft system in it and signed a contract which was for monthly payment on 14th for $251.03 over 35 months to come out to $17,137.08 That contract was than revoked due to my former employer saying Im no longer employed there and the financial company took away their financing. I than had to wait till I had my new paystub from my new employer, took that into dealership and signed my current contract on 4/27/24 which now doesnt include a theft system, and is for a monthly payment of $270.18 over 23 months and comes out to $14,584.32. The dealer themselves were for sure aware of the false information on 5/18/24 when I notified the employee ******. He told me they had paid a month and I need to pay them back, I never asked for them to pay, nor did I agree for them to pay, nor was I even aware they made a payment till 2 days after it was made to westlake financial (another trash no help company) without my knowledge and consent and broke their contract agreement. I have tried contacting ******** financial to fix it, *** sent proof to a manager Spoke verification department on said shell contact dealer. I spoke with a supervisor she said to send in the proof again but this time to fraud department and they will get back to me by 6/21/24. They have not. I have audio proof of the dealership employee ****** and who seemed to be the main boss telling me they are the same contracts and I need to pay, but clearly in the details Ive given and what the both contracts state, they are two totally different contracts. After 2 months I texted dealership employee ****** to ask about plates i never got.Its been over 2 months since I originally took the car,he states So once you pay the payment that you owe That Westlake charged us. Then we will finish processing your DMV paperwork. I believe they are withholding my plates as well just to try make me pay for their error.

    Local BBB

    Better Business Bureau Serving the Pacific Southwest

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.