ComplaintsforHerbsDaily
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Complaint Details
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Initial Complaint
10/28/2021
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
On October 12 I placed an order with herbsdaily.com. The order number is **** in the amount of $34.64 which included $8.99 shipping. I ordered five bottles of body wash each at $5.13. My order arrived today and they only shipped me three bottles. I called their customer service line twice. Both times after waiting on hold for exactly 30 minutes the phone line disconnected.Initial Complaint
10/21/2021
- Complaint Type:
- Product Issues
- Status:
- Unanswered
On Sept 9, 2021, I ordered a number of items from HerbsDaily.com, my first time using this company. 3 of the items, 3 bottles of liquid chlorophyll were supposedly sent separately. The tracking number I received went nowhere, the items never arrived. And one of the plastic bottles of hair conditioner that arrived looked like it came out of someone's basement after 20 years, and I will not use the contents. I want a refund of $33.84 for the 3 bottles, and $5.37 for the hair conditioner.I have called many times, noone answers the phone! I have emailed now 4 times to *********************************** and noone responds.
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.