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ComplaintsforTryMoods.com
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
01/10/2022
- Complaint Type:
- Delivery Issues
- Status:
- Answered
I placed a order on November 19, 2021 and still havent received it yet and it was never shipped but I was charged I have reached out several times with replys that someone will be in touch and no one contacts me. My order number#*******. I would appreciate any help thank you in advance. *****************Business response
01/11/2022
We are no longer the owner of this product line. Please reach out to the company that owns this product.Initial Complaint
11/25/2021
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Answered
on November 10 2021 I made a purchase with this company, I paid for fast shippng. it is now November 25th and no such package ever arrived, I contacted the business no reply. then I went on their social media page on ******** only to find they had scammed multiple people. the address they provided you isn't on their website, both addresses are not even housing their businesses. They are clearly scamming multiple people and never following through. the two addresses they claim are *********************************** and the one on this site. please ramify this so no one else gets scammed by them.Business response
11/26/2021
thank you for your note. I am unable to find you order via the email in this complaint. Please send me the order number or your email address on file and I will figure out the status of your order.
Please note our address on file is our legal LLC location. Our headquarters is located in *************, **. We are a legitimate company and look forward to helping you.
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Contact Information
1501 Quail St Ste 110
Newport Beach, CA 92660-2739
Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.