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Find a Location

Coast Marine has 1 locations, listed below.

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    Business ProfileforCoast Marine

    Boat Repair
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 3/7/2024

    Years in Business: 44

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    This company offers boat equipment and repair services. 

    Business Details

    Location of This Business
    889 Production Pl, Newport Beach, CA 92663
    Years in Business:
    44
    Business Started:
    1/1/1980
    Accredited Since:
    3/7/2024
    Type of Entity:
    Sole Proprietorship
    Alternate Business Name
    • Coast Marine Service
    • Coast Yacht Service
    Business Management
    • Mr. Tom Dessel, Owner
    Contact Information

    Principal

    • Mr. Tom Dessel, Owner

    Customer Contact

    • Mr. Tom Dessel, Owner
    Additional Contact Information

    Email Addresses

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/05/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    Coast Marine gave me a quote on 11/2/22 to fix our davit so that we can move our dinghy onto the top of our boat. I gave them the $3850 down that they required on 11/9/22. It is now May and they haven't finished the davit. He told me over a month ago that he had received the parts and would take care of it, but that has not occurred. He has been negligent in replying to my queries and now no longer responds at all. All that I can see that has been done is that he has removed parts of my davit and taken them with him.
    Read More

    Customer Reviews

    4 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Mike C.

    1 star

    07/18/2022

    THIS BUSINESS DOES NOT EVEN DESERVE ONE STAR, DO NOT USE THIS GUY!He seemed very likeable, helpful and knowledgeable when I met him. Dropped off my windlass for rebuild and a week later he notified me he couldn't start unless I paid him **** of the total **** up front (which is illegal in **********). I should have seen the red flag that he only accepted money wires transfers and Venmo. Like a dumbass, I wired full payment up front to save me the extra 20 dollar wire fee. 5 months later I had to bug him to complete my unit. He blamed the chrome shop had covid and supply chain delays, but 5 months later when I picked up the unit, nothing was re-chrome, several parts were not replaced as promised. You could the lying in his eyes and manner about how much to refund me. He will not refund the ****** for the chroming that wasn't done. He has given me excuses for 3 more months about waiting for the bookkepper to do the refund paperwork for ******.I am in the process of taking him to small claims. ***** response to this will be all lies. I have all the texts, emails and calls to prove my case. I would not recommend *** D***** and Coast Marine to my worst enemy. I could have purchased a new one for not much more than the ******* *** charged me. This was the worst experience I have ever had with any business.

    Local BBB

    Better Business Bureau Serving the Pacific Southwest

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