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          HOI Solutions has 1 locations, listed below.

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            Business ProfileHOI Solutions

            Digital Marketing

            Contact Information

            5000 Birch St Ste 3000

            Newport Beach, CA 92660-2140

            Visit Website
            (949) 323-3170

            Business hours

            Open 24 Hours
            Business Hours
            Open 24 Hours
            Open 24 Hours
            Open 24 Hours
            Open 24 Hours
            Open 24 Hours

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            6 complaints closed in last 3 years

            5 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 5

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            This business offers digital marketing services and product development solution services.

            Business Details

            Location of This Business
            5000 Birch St Ste 3000, Newport Beach, CA 92660-2140
            BBB File Opened:
            9/28/2022
            Years in Business:
            5
            Business Started:
            9/12/2018
            Type of Entity:
            Sole Proprietorship
            Hours of Operation

            Primary

            M:
            Open 24 Hours
            T:
            Open 24 Hours
            W:
            Open 24 Hours
            Th:
            Open 24 Hours
            F:
            Open 24 Hours
            Business Management
            • Ms. Anna Jones, CEO
            Contact Information

            Principal

            • Ms. Anna Jones, CEO

            Customer Contact

            • Ms. Anna Jones, CEO
            Additional Contact Information

            Email Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            6 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            06/12/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Unanswered
            The company was supposed to create a website for me. They used strong arm sales techniques to convince me to go with them. I advised them that I didn't have time to call them on regular basis I was promised 100% money back guarantee and 100% satisfaction guarantee. I'm not satisfied and simply want a refund at this point no other solution will be adequate.
            Read 5 More Complaints

            Customer Reviews

            1 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Quintin P

            01/14/2023

            Paid $999 to have a website designed then the employees of the company stopped answering my calls, responding to my emails or returning my calls. *** left voicemails and sent numerous emails asking for a refund. They refuse to respond. I dont recommend this company to anyone. I should have read the reviews before giving payment. When my bank opens, Ill file a formal complaint/dispute.

            HOI Solutions Response

            05/25/2023

            Hi *******,


            We have verified your case and found that you were interested in our website development services and had made a payment of $999. Because we take feedback seriously, we cross-checked the records and further analysed that you had called our office after business hours. No representatives were available to attend after shift hours. However, your concern was recorded and a full refund was duly processed and completed. We can also share the screenshots of your conversation and also the screenshot of the refunded amount. 


            HOI Solutions

            HOI Solutions Response

            06/07/2023

            Hi *******,We have verified your case and found that you were interested in our website development services and had made a payment of $999. Because we take feedback seriously, we cross-checked the records and further analyzed that you had called our office after business hours. No representatives were available to attend after shift hours. However, your concern was recorded and a full refund was duly processed and completed. Please refer to the screenshot attached below which shows as a proof of the full refund.********************** Regards.Hoi Solutions

            Local BBB

            Better Business Bureau Serving the Pacific Southwest

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

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