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ComplaintsforClean Energy
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Complaint Details
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Initial Complaint
06/26/2022
- Complaint Type:
- Order Issues
- Status:
- Unanswered
I received a phone call regarding solar energy for my home. The only things they were adamant about were, (1) Do you pay more than $80 per month on your electric ****? Yes and (2) You will never pay a Mid-American Energy **** (my local gas/electric company) cuz solar would take care of it. Well, I signed the paperwork online and realized that (1) I have a gas furnace, gas hot water heater, and a gas cooking stove and solar doesn't produce natural gas, (2) I am on SSDI and could never afford to buy new electric appliances and furnace, which they knew because they had me send a copy of my local gas/electric ****, and (3) I found out I can get help fixing my basement wall that is leaking mud. I phoned the sales person (*****, ************) to cancel their visit for pictures and, I assume, estimate/measurements and was told they were already on their way. A ***************** finally showed up at 8pm (barely sun on the roof) and I told him I had canceled and he left. The manager of the company called me and asked why so explained the basement issue and he called back 3 times, not wanting to take 'NO' for an answer. Now, looking at my credit report, it's showing a $12,000 plus 'loan' I haven't paid to Enium for the solar work, which was never done. That needs to be removed from my credit report, affecting it greatly, and, no law suit, I think this was their only option being angry that I changed my mind and trying to force me to pay. I believe this is a scam on the elderly and needs to be reported nationwide.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.