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ComplaintsforInfinity General Contractors Group
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Complaint Details
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Initial Complaint
01/04/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Infinity General Contractors Group gave an initial bid to repair a damaged wall of our animal shelter. After they spoke with insurance, the bid increased from ****** to ****** to ******* then back down to ******. After the ridiculous bids were rejected by our insurance, another contractor submitted a bid for ****** and was hired. Infinity General Contractors said the new contractor was lying and wanted to compare prices, then changed their mind and said they would match the new contractors bid. Infinity was responsible for construction being delayed by over 10 months, which dramatically harmed out business. Infinity also charged over $7,000 for architectural plans that they never produced and claimed was a "deposit" for work they were never hired to do! They are thieves and liars. We are a non profit cat shelter.Initial Complaint
10/10/2021
- Complaint Type:
- Order Issues
- Status:
- Unanswered
I hired *************************, Tristone Laguna, to do renovations and structural repairs to my home at ********************************. He provided his contractor license number, which he said was ******, which is for Infinity General Contractors Group. He collected 50k to start work right away and said he would give us the contract asap. He never would provide a contract and continually made excuses that he was working on it. The work he performed was substandard and incompetent, and I fired him. I repeatedly asked for my contract and a refund for the incompetent work performed to no avail. I called Infinity General Contractors Group to confirm ************************* was a contractor with them, but nobody answers the phone or returns voice messages.
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.